State Farm® Insurance Agent Patti Grooms
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jensen Castle
July 7, 2025
5
out of
5
rating by Jensen Castle
"Kaitlyn has been an absolute pleasure to work with! She was incredibly knowledgeable, patient, and understanding while guiding me through the entire process. I really appreciated how reliable she was in keeping me updated and always getting back to me promptly. Highly recommend Patti Bridge State Farm thanks to her excellent service!"
Michael Deas
July 4, 2025
5
out of
5
rating by Michael Deas
"Patti Grooms State Farm in Irmo SC keeps in touch with me as best as any agent could possibly do. I had an agent like this in Franklin Tennessee as well and I’m so glad I found one in South Carolina. I know her team on the first name basis, and they are just as attentive to all of my needs, Even calling me about discounts I didn’t even know I had!"
Susan Jordan
June 27, 2025
5
out of
5
rating by Susan Jordan
"Kaitlyn was very helpful processing changes to my renters policy. Polite, professional and got it done in a timely manner."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Steven Osborn
June 26, 2025
5
out of
5
rating by Steven Osborn
"Melissa was extremely helpful as usual."
We responded:
"Thank you for reviewing our State Farm office and mentioning how helpful Melissa was! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Diana Miller
June 25, 2025
5
out of
5
rating by Diana Miller
"Kaitlyn was very prompt, helpful, and kind! Thank you for such great service and for answering all of my questions!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Kaitlyn and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Harry Kennedy
June 25, 2025
5
out of
5
rating by Harry Kennedy
"Kaytlyn was thorough and assured me that she would follow up on crucial information . I rest safely knowing the staff of Patty Grooms are on point ."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office, especially Kaitlyn. If you ever have any questions or need assistance, we’re here to help!"
Brenda Williams
June 24, 2025
5
out of
5
rating by Brenda Williams
"AWESOME"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Ann Hancock
June 23, 2025
5
out of
5
rating by Ann Hancock
"good customer service"
We responded:
"We appreciate hearing good things from our precious policyholders like you. 🤗. We appreciate your business and loyalty all of these years. My Team and I are always here for you!"
Capt Andy Hyman
June 6, 2025
5
out of
5
rating by Capt Andy Hyman
"I had the pleasure of working with Kaitlyn to resolve an issue today. She was professional, kind and a joy to interact with. Thank you, Kaitlyn. I look forward to working with you again."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Kaitlyn. She's going to be great! We're fortunate to have her on board! You know that we appreciate you and your satisfaction is our top priority! Melissa, the rest of our Team & I are all here for you and Marilyn, too. We look forward to continuing to support your insurance needs."
Kaylie Beachum
May 23, 2025
5
out of
5
rating by Kaylie Beachum
"State Farm is absolutely so amazing they had wonderful customer service and gave us such a great deal they were so understanding and cooperative it was absolutely amazing talking with them this morning 10/10 recommend them"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Crystal Williams
May 22, 2025
5
out of
5
rating by Crystal Williams
"I have State Farm and unfortunately I could not reach my agent's office but I did reach Kaitlyn Corley at this office! She was professional and knowledgeable! Thank you again Kaitlyn for amazing customer service!!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Lakin Hinson
May 22, 2025
5
out of
5
rating by Lakin Hinson
"This team is amazing, wonderful people! Highly recommend!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Alyssa Lawrence
May 22, 2025
5
out of
5
rating by Alyssa Lawrence
"I just signed up for my auto insurance with this agency. Patti and her team are so great at making you feel so at home and taken care of"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to help!"
Ashley Lawson
May 21, 2025
5
out of
5
rating by Ashley Lawson
"This office and the staff have been amazing! I’m so thankful to have my insurance placed in an agency with such trusting hands"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm Agency. If you ever have any questions or need assistance, we’re here to help!"
Laura
May 21, 2025
5
out of
5
rating by Laura
"I would highly recommend contacting State Farm! Kaitlyn Corley was so helpful! She was incredibly knowledgeable and was able to help me with all of my insurance needs. Call, you won’t regret that you did!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Karson Canady
May 21, 2025
5
out of
5
rating by Karson Canady
"I would not want to have my insurance anywhere else, this team is excellent! I talked to Kaitlyn on the phone today and she was so kind and helpful!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
emma corley
May 21, 2025
5
out of
5
rating by emma corley
"The team members in this office go above and beyond to make sure you are well taken care of!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Macy Hunt
May 21, 2025
5
out of
5
rating by Macy Hunt
"Kaitlyn was so patient and helpful while answering my questions! Love this office and this staff! Thank you! :)"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Cliff Gadbois
May 5, 2025
5
out of
5
rating by Cliff Gadbois
"I recently worked with Melissa Gladden at the State Farm office of Patti Grooms in Irmo, SC, and couldn’t be more pleased with the service I received. Melissa was incredibly helpful and friendly as she assisted me in transferring all of my insurance needs and setting up new policies for my home and vehicles here in South Carolina. She made the entire process smooth and stress-free. Everyone in Patti’s office was a pleasure to work with—knowledgeable, courteous, and truly customer-focused. Highly recommended! Office: 1009-A Kinley Rd, Irmo, SC 29063 Phone: (803) 781-7819"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Samantha Barber
March 25, 2025
5
out of
5
rating by Samantha Barber
"The Patti Grooms insurance office is amazing. Everyone in the office is extremely helpful and efficient. You can’t go wrong by choosing them for all your insurance needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Lynsey Wine
March 17, 2025
5
out of
5
rating by Lynsey Wine
"Patti has an amazing team to work with for all insurance needs!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Ben
March 4, 2025
5
out of
5
rating by Ben
"Excellent service and personnel. Incredibly helpful and were able to save me approximately $500 a year off auto and renters. Highly recommend them!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
LaTanya Bennett
February 7, 2025
5
out of
5
rating by LaTanya Bennett
"After a significant increase in my insurance, I was shopping around for an agency that would lower my premium without decreasing my coverage. Melissa was so amazing and extremely patient, answering all of my many questions about coverage. After shopping around, I came back to Statefarm, mainly because of the awesome customer support I received. Melissa made me feel listened to, respected, and heard! Not only that, she saved me a ton of money on my insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Megan Penny
January 14, 2025
5
out of
5
rating by Megan Penny
"Melissa was great!!!! Thanks for the help and understanding😃😃"
We responded:
"Thanks for your positive feedback! We're big here on helping our policyholders understand coverages and options that meet their individual needs! "
Tee Thames
January 10, 2025
5
out of
5
rating by Tee Thames
"PATTY AND JESSICA, Y’ALL ARE TRULY TRULY THE ABSOLUTE BEST. I COULDN’T HAVE ASKED FOR A BETTER OFFICE/COMPANY TO ASSIST ME TODAY IN GETTING MY NEW POLICY FOR “ BIG SARGE.” I FEEL LIKE PART OF THE FAMILY ALREADY AND LOOK FORWARD TO MEETING YOU SOON. THANK YOU, SOOOOOO MUCH FOR ALL YOUR HELP, LAUGHTER AND HOSPITALITY!!!"
We responded:
"April, thank you! We are so happy to help and look forward to working together with you in the future! Jess,my whole Team & I are here for you!"