State Farm® Insurance Agent Patti Grooms
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
gage berg
December 2, 2025
5
out of
5
rating by gage berg
"Been working with them for a few years now. They always have great prices and customer service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Nada Nada
December 2, 2025
5
out of
5
rating by Nada Nada
"I personally enjoy conducting business with State Farm for both personal and business insurance. The ladies at Patty Groom's office are amazing. I find them helpful and available whenever I need them."
Tanshe Caldwell
December 2, 2025
5
out of
5
rating by Tanshe Caldwell
"Great services from Patti Bridges office."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Janet Frick
December 2, 2025
5
out of
5
rating by Janet Frick
"Great people.❤️"
We responded:
"Thank you for taking the time to give us a review! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Amanda Spears
November 30, 2025
5
out of
5
rating by Amanda Spears
"I cannot recommend Melissa Gladden enough! She helped me set up both my car insurance and life insurance, and the process was stress-free from start to finish. She took the time to explain every detail and made sure I got exactly what I needed. It feels good knowing my family is protected by someone who truly cares. Five stars!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be here for you!"
William Coleman
November 24, 2025
5
out of
5
rating by William Coleman
"Have always been extremely nice and helpful and are the fastest people I've dealt with highly recommend"
We responded:
"We’re thankful for your positive feedback! We look forward to continuing to provide you with great, including fast, service! If there is anything else we can do for your insurance needs, just let us know!"
Elizabeth Robinson
November 24, 2025
5
out of
5
rating by Elizabeth Robinson
"I’ve been with Patti’s office for more than 25 years. They offer consistent competitive rates and are very responsive when I need them."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Shantorrie
November 20, 2025
5
out of
5
rating by Shantorrie
"Melissa at State Farm is amazing! I had an excellent experience working with her. She was patient, knowledgeable, and made the entire process quick and stress-free. Melissa took the time to explain everything clearly and helped me find the best coverage for my situation. Her customer service is top-tier, and you can tell she truly cares about her clients. I highly recommend asking for Melissa if you want someone who listens, follows through, and makes you feel taken care of!"
We responded:
"Thank you for taking the time to share your thoughts! Melissa does a great job! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Ashley
October 28, 2025
5
out of
5
rating by Ashley
"Hands down the best customer service bar none! Kaitlyn, Melissa, Lindsey - every single person in Patti Grooms’s office is knowledgeable, proactive, easy to work with on anything and even compassionate during the worst of times, they are at their best! My only regret is not finding them sooner. Truly, they deserve more praise than this for all that they do and provide for our family."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm Agency. We're thrilled that you found us! If you ever have any questions or need assistance, we’re here to help!"
Steve McCoon
October 28, 2025
5
out of
5
rating by Steve McCoon
"The staff has always gone that extra mile. We've been customers for 22 years and will continue."
We responded:
"We’re thankful for your feedback! It’s been our pleasure to assist y'all with your insurance needs. My how 22 years fly! Thanks Steve! If there is anything else we can do to help, please let us know!"
Rick Zureich
October 23, 2025
5
out of
5
rating by Rick Zureich
"We had a claim of hail damage to our roof. The adjuster came out within a few days and gave us a detailed summary of the damage. State Farm took care of us and we are getting the roof replaced. Patti Grooms and her team helped us expedite our claim."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our hard working State Farm Claims Department and our State Farm Agency. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kathi Amaker (US)
October 16, 2025
5
out of
5
rating by Kathi Amaker (US)
"Patty Groom's State Farm are always a pleasure to work with."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tashana Williams
October 16, 2025
5
out of
5
rating by Tashana Williams
"I was in the process of buying my first car, Mrs. Patti was very helpful with explaining what every little detail meant. She made sure I understood what I was paying for and how covered I am. She also helped me bring the price way down. I highly recommend."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Bre Medford
October 9, 2025
5
out of
5
rating by Bre Medford
"Everyone was so helpful, very quick to follow up, and explained everything I didn’t understand. 10/10"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Brook Glenn
October 6, 2025
5
out of
5
rating by Brook Glenn
"Kaitlyn is super helpful!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out to Kaitlyn or anyone else on our Team. We are here to help!"
Quan Brig
October 3, 2025
1
out of
5
rating by Quan Brig
"Went to pay a bill here the lady who locked the door looked right at me as I had my papers in my had to pay a bill and she just walked off rudely. The time say 5:00 they close we pulled up ot was 4:20"
We responded:
"Quan, I know you were with your Mom this afternoon. We are very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority, please contact me directly so we can address your concerns and work towards a resolution. Policyholder satisfaction is important to us, and we hope to have the opportunity to improve."
Carrie Gantt
October 3, 2025
1
out of
5
rating by Carrie Gantt
"Came to pay the car insurance it was only 4:20 and the lady on the inside saw me at the door she ignored and walked away if this continues to happen then we will look for another insurance company and I know they don't want to lose a valuable customer"
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service."
Jennifer Totten
October 1, 2025
5
out of
5
rating by Jennifer Totten
"We’ve always had pleasant experiences with the agents at Patti Grooms’ office. They are quick to respond and very helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jack
September 25, 2025
5
out of
5
rating by Jack
"Incredible! Patti and her team are great to work with and are available anytime I have needed them."
We responded:
"We’re thankful for your feedback, Jack! It’s our pleasure to assist you! If there is anything else we can do to help, please let us know!"
Joe Casey
September 18, 2025
5
out of
5
rating by Joe Casey
"Patti and her team have neen nothing but fantastic! They definitely deserve the kudos for having to put up with me 🤣"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be here for you! We appreciate you!"
Nikki Richards
September 16, 2025
5
out of
5
rating by Nikki Richards
"Melissa is amazing to work with, she quoted me a price on my auto insurance for my husband and I.She's generous and pleasant to work with."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
jonny “Jonnyboy” tftg
September 15, 2025
5
out of
5
rating by jonny “Jonnyboy” tftg
"Easier process, fast response. efficient and professional agent. Save time, say no more. 6th ⭐ here"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kerian Brealon
September 10, 2025
5
out of
5
rating by Kerian Brealon
"Very pleased with this agency. Always willing to help and provide excellent customer service."
We responded:
"Thank you for sharing your experience, Kerian! We appreciate your business!"
Denise Williams
September 3, 2025
5
out of
5
rating by Denise Williams
"Bought my daughter a car same day stopped in and spoke to Melissa who was so friendly and helpful with our policy. Highly recommend this agency."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
kevin headley
September 3, 2025
5
out of
5
rating by kevin headley
"Patti Grooms, is attentive to her customers and works hard to get them the best rates along with quality insurance coverage."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"