State Farm® Insurance Agent Patti Grooms
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kathi Amaker (US)
October 16, 2025
"Patty Groom's State Farm are always a pleasure to work with."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tashana Williams
October 16, 2025
"I was in the process of buying my first car, Mrs. Patti was very helpful with explaining what every little detail meant. She made sure I understood what I was paying for and how covered I am. She also helped me bring the price way down. I highly recommend."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Bre Medford
October 9, 2025
"Everyone was so helpful, very quick to follow up, and explained everything I didn’t understand. 10/10"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Brook Glenn
October 6, 2025
"Kaitlyn is super helpful!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out to Kaitlyn or anyone else on our Team. We are here to help!"
Quan Brig
October 3, 2025
"Went to pay a bill here the lady who locked the door looked right at me as I had my papers in my had to pay a bill and she just walked off rudely. The time say 5:00 they close we pulled up ot was 4:20"
"Quan, I know you were with your Mom this afternoon. We are very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority, please contact me directly so we can address your concerns and work towards a resolution. Policyholder satisfaction is important to us, and we hope to have the opportunity to improve."
Carrie Gantt
October 3, 2025
"Came to pay the car insurance it was only 4:20 and the lady on the inside saw me at the door she ignored and walked away if this continues to happen then we will look for another insurance company and I know they don't want to lose a valuable customer"
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service."
Jennifer Totten
October 1, 2025
"We’ve always had pleasant experiences with the agents at Patti Grooms’ office. They are quick to respond and very helpful!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jack
September 25, 2025
"Incredible! Patti and her team are great to work with and are available anytime I have needed them."
"We’re thankful for your feedback, Jack! It’s our pleasure to assist you! If there is anything else we can do to help, please let us know!"
Joe Casey
September 18, 2025
"Patti and her team have neen nothing but fantastic! They definitely deserve the kudos for having to put up with me 🤣"
"Thank you for your 5-star review! My State Farm team and I are happy to be here for you! We appreciate you!"
Nikki Richards
September 16, 2025
"Melissa is amazing to work with, she quoted me a price on my auto insurance for my husband and I.She's generous and pleasant to work with."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
jonny “Jonnyboy” tftg
September 15, 2025
"Easier process, fast response. efficient and professional agent. Save time, say no more. 6th ⭐ here"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kerian Brealon
September 10, 2025
"Very pleased with this agency. Always willing to help and provide excellent customer service."
"Thank you for sharing your experience, Kerian! We appreciate your business!"
Denise Williams
September 3, 2025
"Bought my daughter a car same day stopped in and spoke to Melissa who was so friendly and helpful with our policy. Highly recommend this agency."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
kevin headley
September 3, 2025
"Patti Grooms, is attentive to her customers and works hard to get them the best rates along with quality insurance coverage."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Steven McGown
August 28, 2025
"Melissa Gladden is the gal for all of your insurance needs! After a quick call with Melissa, we got all my belongings covered for a great price. Very cheerful and helpful, she will be sure to GLADDEN your day!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Milagros Cramer
August 25, 2025
"Friendly, efficient and knowledgable."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Amanda Burks
August 25, 2025
"Absolutely love working with State Farm. Melissa is always ready to help and always a pleasure to speak with. Being a vendor for them is a pleasure!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
E. Nigma
August 22, 2025
"Got me a significantly lower rate on two vehicles. Pleasant and easy to communicate with. Made my day"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
George Becker
August 19, 2025
"Every time I call Patti Grooms office no matter what the issue may be. The office staff is always professional and knowledgeable. They always have the answers and look out for my best interest."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
joe Marak
August 19, 2025
"Jessica was so amazing making a hard process so easy .she explained everything in detail and left no question unanswered great job I will defenatly recommend you guys to everyone. Thank you so much. Kaytlyin was so helpful so the owner I feel they addressed all my concern with professionally perfection . If had a gain from my experience since the fire will the agency and the worker !!!"
"Yay! 'So happy and blessed to have Jess and 'glad to hear she made this decision a clear and easy one! Welcome to State Farm Grooms Agency. All of us are here to help !"
Susan Piercey
August 14, 2025
"I have been with State Farm for at least 25 years, if not more. Melissa and Kaitlyn at Patti Bridges office are an absolute pleasure to deal with. Everyone in this office is super responsive and helpful. I highly recommend Patti Bridges State Farm office."
"Susan, thank you! We appreciate your kind words, for your loyalty and for choosing to do business with us! We are thankful for YOU!"
Cassandra Volcy
August 14, 2025
"My experience has been nothing about pleasant and everyone who works here is extremely helpful and respectful."
"Thank you for your 5-star review! My State Farm team and I are here to help!"
Parker Gibson
August 13, 2025
"Between Melissa, Kaitlyn, and Patti you have got such a wonderful team to help you. It doesn’t matter who you get or how complicated the issue may be these ladies will find a way to make it work for you! Thankyou all so much for all you do!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Abraham Greyling
August 13, 2025
"25 years with this agency and we are still happy with the service."
"Thank you for your 5-star review! We've been through lots of highs and lows in the past 25 years. We are so happy to know you, JoAnne and your entire family, and, as usual, are here to help however we can. Thanks again Abraham!"
Daniel Mayo
July 31, 2025
"Detailed and great customer service. Quick responses"
"Thank you so much! We are happy to help and appreciate you!"