State Farm® Insurance Agent Patti Grooms
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Capt Andy Hyman
June 6, 2025
5
out of
5
rating by Capt Andy Hyman
"I had the pleasure of working with Kaitlyn to resolve an issue today. She was professional, kind and a joy to interact with. Thank you, Kaitlyn. I look forward to working with you again."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Kaitlyn. She's going to be great! We're fortunate to have her on board! You know that we appreciate you and your satisfaction is our top priority! Melissa, the rest of our Team & I are all here for you and Marilyn, too. We look forward to continuing to support your insurance needs."
Kaylie Beachum
May 23, 2025
5
out of
5
rating by Kaylie Beachum
"State Farm is absolutely so amazing they had wonderful customer service and gave us such a great deal they were so understanding and cooperative it was absolutely amazing talking with them this morning 10/10 recommend them"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Crystal Williams
May 22, 2025
5
out of
5
rating by Crystal Williams
"I have State Farm and unfortunately I could not reach my agent's office but I did reach Kaitlyn Corley at this office! She was professional and knowledgeable! Thank you again Kaitlyn for amazing customer service!!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Lakin Hinson
May 22, 2025
5
out of
5
rating by Lakin Hinson
"This team is amazing, wonderful people! Highly recommend!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Alyssa Lawrence
May 22, 2025
5
out of
5
rating by Alyssa Lawrence
"I just signed up for my auto insurance with this agency. Patti and her team are so great at making you feel so at home and taken care of"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to help!"
Ashley Lawson
May 21, 2025
5
out of
5
rating by Ashley Lawson
"This office and the staff have been amazing! I’m so thankful to have my insurance placed in an agency with such trusting hands"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm Agency. If you ever have any questions or need assistance, we’re here to help!"
Laura
May 21, 2025
5
out of
5
rating by Laura
"I would highly recommend contacting State Farm! Kaitlyn Corley was so helpful! She was incredibly knowledgeable and was able to help me with all of my insurance needs. Call, you won’t regret that you did!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Karson Canady
May 21, 2025
5
out of
5
rating by Karson Canady
"I would not want to have my insurance anywhere else, this team is excellent! I talked to Kaitlyn on the phone today and she was so kind and helpful!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
emma corley
May 21, 2025
5
out of
5
rating by emma corley
"The team members in this office go above and beyond to make sure you are well taken care of!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Macy Hunt
May 21, 2025
5
out of
5
rating by Macy Hunt
"Kaitlyn was so patient and helpful while answering my questions! Love this office and this staff! Thank you! :)"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Cliff Gadbois
May 5, 2025
5
out of
5
rating by Cliff Gadbois
"I recently worked with Melissa Gladden at the State Farm office of Patti Grooms in Irmo, SC, and couldn’t be more pleased with the service I received. Melissa was incredibly helpful and friendly as she assisted me in transferring all of my insurance needs and setting up new policies for my home and vehicles here in South Carolina. She made the entire process smooth and stress-free. Everyone in Patti’s office was a pleasure to work with—knowledgeable, courteous, and truly customer-focused. Highly recommended! Office: 1009-A Kinley Rd, Irmo, SC 29063 Phone: (803) 781-7819"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Samantha Barber
March 25, 2025
5
out of
5
rating by Samantha Barber
"The Patti Grooms insurance office is amazing. Everyone in the office is extremely helpful and efficient. You can’t go wrong by choosing them for all your insurance needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Lynsey Wine
March 17, 2025
5
out of
5
rating by Lynsey Wine
"Patti has an amazing team to work with for all insurance needs!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Ben
March 4, 2025
5
out of
5
rating by Ben
"Excellent service and personnel. Incredibly helpful and were able to save me approximately $500 a year off auto and renters. Highly recommend them!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
LaTanya Bennett
February 7, 2025
5
out of
5
rating by LaTanya Bennett
"After a significant increase in my insurance, I was shopping around for an agency that would lower my premium without decreasing my coverage. Melissa was so amazing and extremely patient, answering all of my many questions about coverage. After shopping around, I came back to Statefarm, mainly because of the awesome customer support I received. Melissa made me feel listened to, respected, and heard! Not only that, she saved me a ton of money on my insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Megan Penny
January 14, 2025
5
out of
5
rating by Megan Penny
"Melissa was great!!!! Thanks for the help and understanding😃😃"
We responded:
"Thanks for your positive feedback! We're big here on helping our policyholders understand coverages and options that meet their individual needs! "
Tee Thames
January 10, 2025
5
out of
5
rating by Tee Thames
"PATTY AND JESSICA, Y’ALL ARE TRULY TRULY THE ABSOLUTE BEST. I COULDN’T HAVE ASKED FOR A BETTER OFFICE/COMPANY TO ASSIST ME TODAY IN GETTING MY NEW POLICY FOR “ BIG SARGE.” I FEEL LIKE PART OF THE FAMILY ALREADY AND LOOK FORWARD TO MEETING YOU SOON. THANK YOU, SOOOOOO MUCH FOR ALL YOUR HELP, LAUGHTER AND HOSPITALITY!!!"
We responded:
"April, thank you! We are so happy to help and look forward to working together with you in the future! Jess,my whole Team & I are here for you!"
maria caulder
January 9, 2025
5
out of
5
rating by maria caulder
"Such a great insurance company! Saving so much compared to other insurance companies so easy to work with!"
We responded:
"Thank you for the 5 stars and for letting us be your good neighbor! We appreciate you and are so happy to help! It is what my Team & I are here for!"
Parker Gibson
October 3, 2024
5
out of
5
rating by Parker Gibson
"Melissa was very helpful and got my rate $40.00 cheaper than it was actually going to be prior to speaking with her. Amazing!"
We responded:
"Thank you Parker! We appreciate you taking the time to leave us this feedback and the 5-star review. We are always here to help whenever you need us. I am glad we were able to save you money on your insurance. Have a great week!"
T
September 23, 2024
5
out of
5
rating by T
"I've been with this agency for a few years, I recommend it. All of the agents that I've talked to have been kind and they make sure that all of my questions have been answered clearly. Insurance varies every 6 months to a year. Make sure to do your research, especially if you don't have any accidents."
We responded:
"We appreciate you choosing us. We are always here to address your insurance questions and help any way we can. Have an amazing week!"
Angela Driggers
September 20, 2024
5
out of
5
rating by Angela Driggers
"Bob and I have been with State Farm for years there has never been one time that I have called Patti Grooms office and gotten bad customer service Jessica Rose has gone far and beyond to answer all my questions and not only that she is very polite and professional I highly recommend Patti Grooms and her amazing staff..."
We responded:
"Thank you so much Angela for the amazing review! We appreciate the kind words and are always here for you. We hope you have an amazing weekend!"
Ronald ONeill
September 19, 2024
5
out of
5
rating by Ronald ONeill
"We were comparing insurance seeking to keep the same coverage and lower our cost. We have been with Patti Grooms in the past. Jessica did a wonderful job in matching coverage and explaining the process. She also answered all questions that were asked. We are State Farm customers again."
We responded:
"We appreciate you reaching out for an insurance quote. I am glad we were able to help you out, Ronald. Thank you for the review and feedback and thank you for choosing us. Have a great weekend! "
Jerrett Evans
September 12, 2024
5
out of
5
rating by Jerrett Evans
"Melissa helped me with an auto/life policy she was great with info and understanding of my needs an was able to meet my demands in a timely fashion an work around my schedule to make it happen"
We responded:
"Thank you Jerrett! We appreciate you choosing us for your auto insurance and life insurance needs. We are always here to ensure you understand what your policy contains. Have a fantastic weekend!"
Lisa Hoffman
September 10, 2024
5
out of
5
rating by Lisa Hoffman
"Thank you Jessica for all your help! Great group to work with to find affordable insurance."
We responded:
"Thank you Lisa! We appreciate the great feedback and 5 star review. Please let us know if we can help with anything else. "
Malaysia G
September 7, 2024
5
out of
5
rating by Malaysia G
"Melissa was very helpful and helped me find the best rate for me!!"
We responded:
"Thank you Malaysia. Melissa, my entire Team & I are here for you and want to help. "