State Farm® Insurance Agent Patti Grooms
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
E. Nigma
August 22, 2025
5
out of
5
rating by E. Nigma
"Got me a significantly lower rate on two vehicles. Pleasant and easy to communicate with. Made my day"
George Becker
August 19, 2025
5
out of
5
rating by George Becker
"Every time I call Patti Grooms office no matter what the issue may be. The office staff is always professional and knowledgeable. They always have the answers and look out for my best interest."
joe Marak
August 19, 2025
5
out of
5
rating by joe Marak
"Jessica was so amazing making a hard process so easy .she explained everything in detail and left no question unanswered great job I will defenatly recommend you guys to everyone. Thank you so much. Kaytlyin was so helpful so the owner I feel they addressed all my concern with professionally perfection . If had a gain from my experience since the fire will the agency and the worker !!!"
We responded:
"Yay! 'So happy and blessed to have Jess and 'glad to hear she made this decision a clear and easy one! Welcome to State Farm Grooms Agency. All of us are here to help !"
Susan Piercey
August 14, 2025
5
out of
5
rating by Susan Piercey
"I have been with State Farm for at least 25 years, if not more. Melissa and Kaitlyn at Patti Bridges office are an absolute pleasure to deal with. Everyone in this office is super responsive and helpful. I highly recommend Patti Bridges State Farm office."
We responded:
"Susan, thank you! We appreciate your kind words, for your loyalty and for choosing to do business with us! We are thankful for YOU!"
Cassandra Volcy
August 14, 2025
5
out of
5
rating by Cassandra Volcy
"My experience has been nothing about pleasant and everyone who works here is extremely helpful and respectful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are here to help!"
Parker Gibson
August 13, 2025
5
out of
5
rating by Parker Gibson
"Between Melissa, Kaitlyn, and Patti you have got such a wonderful team to help you. It doesn’t matter who you get or how complicated the issue may be these ladies will find a way to make it work for you! Thankyou all so much for all you do!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Abraham Greyling
August 13, 2025
5
out of
5
rating by Abraham Greyling
"25 years with this agency and we are still happy with the service."
We responded:
"Thank you for your 5-star review! We've been through lots of highs and lows in the past 25 years. We are so happy to know you, JoAnne and your entire family, and, as usual, are here to help however we can. Thanks again Abraham!"
Daniel Mayo
July 31, 2025
5
out of
5
rating by Daniel Mayo
"Detailed and great customer service. Quick responses"
We responded:
"Thank you so much! We are happy to help and appreciate you!"
Olivia Fladung
July 8, 2025
5
out of
5
rating by Olivia Fladung
"Shannon was AMAZING and so helpful explaining all of the things I don’t understand about home owners insurance. I had an amazing experience over the phone. Thank you!!!"
We responded:
"Thanks so much for your kind words. Shannon is awesome, and we're glad she was able to help make things clear and easy for you to understand. We really appreciate your taking the time to share your experience!"
Jensen Castle
July 7, 2025
5
out of
5
rating by Jensen Castle
"Kaitlyn has been an absolute pleasure to work with! She was incredibly knowledgeable, patient, and understanding while guiding me through the entire process. I really appreciated how reliable she was in keeping me updated and always getting back to me promptly. Highly recommend Patti Bridge State Farm thanks to her excellent service!"
We responded:
"Thank you for your kind review! We're so glad Kaitlyn took great care of you-she really is the best! We truly appreciate your recommendation and are grateful to have you as part of the Patti Grooms State Farm family!"
Michael Deas
July 4, 2025
5
out of
5
rating by Michael Deas
"Patti Grooms State Farm in Irmo SC keeps in touch with me as best as any agent could possibly do. I had an agent like this in Franklin Tennessee as well and I’m so glad I found one in South Carolina. I know her team on the first name basis, and they are just as attentive to all of my needs, Even calling me about discounts I didn’t even know I had!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We are happy to help anytime! It's what we're here for! "
Susan Jordan
June 27, 2025
5
out of
5
rating by Susan Jordan
"Kaitlyn was very helpful processing changes to my renters policy. Polite, professional and got it done in a timely manner."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Steven Osborn
June 26, 2025
5
out of
5
rating by Steven Osborn
"Melissa was extremely helpful as usual."
We responded:
"Thank you for reviewing our State Farm office and mentioning how helpful Melissa was! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Diana Miller
June 25, 2025
5
out of
5
rating by Diana Miller
"Kaitlyn was very prompt, helpful, and kind! Thank you for such great service and for answering all of my questions!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Kaitlyn and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Harry Kennedy
June 25, 2025
5
out of
5
rating by Harry Kennedy
"Kaytlyn was thorough and assured me that she would follow up on crucial information . I rest safely knowing the staff of Patty Grooms are on point ."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office, especially Kaitlyn. If you ever have any questions or need assistance, we’re here to help!"
Brenda Williams
June 24, 2025
5
out of
5
rating by Brenda Williams
"AWESOME"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Ann Hancock
June 23, 2025
5
out of
5
rating by Ann Hancock
"good customer service"
We responded:
"We appreciate hearing good things from our precious policyholders like you. 🤗. We appreciate your business and loyalty all of these years. My Team and I are always here for you!"
Capt Andy Hyman
June 6, 2025
5
out of
5
rating by Capt Andy Hyman
"I had the pleasure of working with Kaitlyn to resolve an issue today. She was professional, kind and a joy to interact with. Thank you, Kaitlyn. I look forward to working with you again."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Kaitlyn. She's going to be great! We're fortunate to have her on board! You know that we appreciate you and your satisfaction is our top priority! Melissa, the rest of our Team & I are all here for you and Marilyn, too. We look forward to continuing to support your insurance needs."
Kaylie Beachum
May 23, 2025
5
out of
5
rating by Kaylie Beachum
"State Farm is absolutely so amazing they had wonderful customer service and gave us such a great deal they were so understanding and cooperative it was absolutely amazing talking with them this morning 10/10 recommend them"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Crystal Williams
May 22, 2025
5
out of
5
rating by Crystal Williams
"I have State Farm and unfortunately I could not reach my agent's office but I did reach Kaitlyn Corley at this office! She was professional and knowledgeable! Thank you again Kaitlyn for amazing customer service!!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Lakin Hinson
May 22, 2025
5
out of
5
rating by Lakin Hinson
"This team is amazing, wonderful people! Highly recommend!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Alyssa Lawrence
May 22, 2025
5
out of
5
rating by Alyssa Lawrence
"I just signed up for my auto insurance with this agency. Patti and her team are so great at making you feel so at home and taken care of"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to help!"
Ashley Lawson
May 21, 2025
5
out of
5
rating by Ashley Lawson
"This office and the staff have been amazing! I’m so thankful to have my insurance placed in an agency with such trusting hands"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm Agency. If you ever have any questions or need assistance, we’re here to help!"
Laura
May 21, 2025
5
out of
5
rating by Laura
"I would highly recommend contacting State Farm! Kaitlyn Corley was so helpful! She was incredibly knowledgeable and was able to help me with all of my insurance needs. Call, you won’t regret that you did!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Karson Canady
May 21, 2025
5
out of
5
rating by Karson Canady
"I would not want to have my insurance anywhere else, this team is excellent! I talked to Kaitlyn on the phone today and she was so kind and helpful!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"